PRIVACY POLICY
Effective Date: June 6, 2026
1. Introduction
Meridian Waypoint Logistics, LLC ("Meridian Waypoint Logistics," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, communications, and business operations.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Company name
- Email address
- Phone number
- Mailing address
- Shipping information
- Carrier information
- DOT and MC numbers
- Insurance information
- Payment and billing information
- Any information submitted through forms, emails, or customer inquiries
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Time spent on pages
- Referral source
- Website usage analytics
Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Understand visitor behavior
- Enhance user experience
You may disable cookies through your browser settings, though some website features may not function properly.
3. How We Use Information
We use collected information to:
- Provide freight brokerage services
- Respond to inquiries
- Match shippers and carriers
- Verify carrier qualifications
- Process transactions
- Improve website performance
- Send operational communications
- Comply with legal obligations
- Prevent fraud and unauthorized activity
4. Information Sharing
We do not sell personal information.
We may share information with:
Service Providers
Third-party providers assisting with:
- Website hosting
- CRM systems
- Email communications (including Resend, Inc. for transactional message delivery)
- Analytics
- Payment processing
- Compliance verification
Website Contact Forms
When you submit a contact or quote request form on this website, the information you provide (name, email address, phone number, company name, and message content) is transmitted to Meridian Waypoint Logistics staff via Resend, Inc., a transactional email delivery service. Your submission data is not stored in a database on our servers. Resend processes the message in transit and may retain delivery metadata (timestamps, delivery status) in accordance with their own privacy policy. No form submission data is sold, shared with advertisers, or used for purposes unrelated to responding to your inquiry.
Business Partners
When necessary to facilitate transportation services, including:
- Carriers
- Shippers
- Insurance providers
- Factoring companies
- Compliance verification providers
Legal Requirements
We may disclose information when required by:
- Law
- Court order
- Government investigation
- Regulatory authority
- FMCSA requirements
5. Data Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, or misuse.
However, no internet transmission or electronic storage system can be guaranteed 100% secure.
6. Data Retention
We retain information only as long as reasonably necessary to:
- Conduct business operations
- Maintain transportation records
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce agreements
7. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of those third parties.
8. Children's Privacy
Our services are intended for businesses and individuals over the age of 18.
We do not knowingly collect information from children under 13 years of age.
9. Your Rights
Depending on your state of residence, you may have rights regarding:
- Access to personal information
- Correction of personal information
- Deletion requests
- Data portability
- Opt-out rights
To submit a request, contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Changes become effective when posted on this website.
11. Contact Information
Meridian Waypoint Logistics, LLC